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CORPORATE
TRAINING
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E-Enterprise recognizes the
challenges of training end
users and as a result has
designed a service targeted at
helping companies with their
user training requirements.
Our corporate training
services is packaged on a
flexible and yet consistent -
structured approach in
delivering professional
training to organizations
across all sectors. Whether
its business analysis training
or application
implementation/upgrade,
process change or user-end
training, we will listen and
document your specific
business needs to deliver
training that's tailored to
your company to get more from
your application solutions and
staff members.
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Challenges of Training End
Users - Strategic |
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How do I address "pre-go-live"
training and "post-go-live"
support?
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How will I address new-hire
training?
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How do I address local and
remote users?
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How will I deliver training?
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Classroom training? Web-based
training? Both?
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Can I leverage existing
content?
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Challenges of Training End
Users - Development |
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Resources - who is going to
do the work? -
o Limited training, business, and technical resources.
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Time - do we have the time
to do the work?
o Instructor-led training development time 40:1.
o Web-based training development time 200:1.
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Budget - do we have the
budget to do the work?
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Importance of Training End
Users |
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Excessive support cost
o Untrained users require 3 to 6 times more support than trained users *
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Decreased productivity
o Untrained user may take up to 5 hours to achieve the same skill level
that it takes a trained
employee 1 hour to achieve*
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